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It is currently 21 May 2012 17:50
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[ 4 posts ] |
Why the Call center Guys are paid so much
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Arutkumar
Special Member
Joined: 28 Feb 2008 22:00 Posts: 1393 Location: Kulai, Johor (Currently in Singapore)
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 Why the Call center Guys are paid so much
PEOPLE WONDER WHY THE CALL CENTRE GUYS R PAID SO MUCH......FOR JUST BEING ON THE PHONE. TAKE A LOOK:
1). Tech Support: "I need you to right-click on the Open Desktop." Customer "Ok."
Tech Support: "Did you get a pop-up menu?" Customer: "No."
Tech Support: "Ok. Right click again. Do you see a pop-up menu?" Customer "No."
Tech Support:: "Ok, sir. Can you tell me what you have done up until this point?" Customer: "Sure, you told me to write 'click' and I wrote 'click'." ------------ --------- ----
2) Customer: "I received the software update you sent, but I am still getting the same error message."
Tech Support:: "Did you install the update?" Customer: "No. Oh, am I supposed to install it to get it to work?" ------------ --------- ----
3).Customer: : "I'm having trouble installing Microsoft Word." Tech Support:: "Tell me what you've done."
Customer: "I typed 'A:SETUP'." Tech Support:: "Ma'am, remove the disk and tell me what it says."
Customer:: "It says '[PC manufacturer] Restore and Recovery disk'." Tech Support:: "Insert the MS Word setup disk."
Customer:: "What?" Tech Support: "Did you buy MS word?"
Customer: "No..." ------------ --------- ----
4).Customer: : "Do I need a computer to use your software?" Tech Support:: ?!%#$ ------------ --------- ----
5).Tech Support:: "Ok, in the bottom left hand side of the screen, canyou see the 'OK' button displayed?" Customer: "Wow. How can you see my screen from there?" ------------ --------- ----
6) Tech Support:: "What type of computer do you have?" Customer:: "A white one." ------------ --------- ----
7). Tech Support:: "Type 'A:' at the prompt." Customer:: "How do you spell that?" ------------ --------- ----
8). Tech Support: "What's on your screen right now?" Customer: "A stuffed animal that my boyfriend got me at the grocery store." ------------ --------- ----
9). Tech Support:: "What operating system are you running?" Customer: "Pentium." ------------ --------- ----
10). Customer: "My computer's telling me I performed an illegal abortion." ------------ --------- ----
11).Customer: "I have Microsoft Exploder." ------------ --------- ----
12).Customer: "How do I print my voicemail?" ------------ --------- ----
13). Customer: "You've got to fix my computer. I urgently need to print document, but the computer won't boot properly." Tech Support: "What does it say?"
Customer: "Something about an error and non-system disk." Tech Support: "Look at your machine. Is there a floppy inside?"
Customer: "No, but there's a sticker saying there's an Intel inside." ------------ --------- ----
14). Tech Support: "Just call us back if there's a problem. We're open 24 hours." Customer: "Is that Eastern time?" ------------ --------- ----
15). Tech Support:: "What does the screen say now?" Customer: "It says, 'Hit ENTER when ready'."
Tech Support:: "Well?" Customer: "How do I know when it's ready?" ------------ --------- ----
16). A plain computer illeterate guy rings tech support to report that his computer is faulty.
Tech: What's the problem? User: There is smoke coming out of the power supply.
Tech: You'll need a new power supply. User: No, I don't! I just need to change the startup files.
Tech: Sir, the power supply is faulty. You'll need to replace it. User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.
10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up.
Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem. User: I knew it!
Tech: Just add the line LOAD NOSMOKE.COM at the end of the CONFIG.SYS. Letme know how it goes.
10 minutes later.
User: It didn't work. The power supply is still smoking. Tech: Well, what version of DOS are you using?
User: MS-DOS 6.22. Tech: That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes.
1 hour later.
User: I need a new power supply. Tech: How did you come to that conclusion?
User: Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply. Tech: Then what did he say?
User: He told me that my power supply isn't compatible with NOSMOKE. ------------ --------- ----
17) customer care officer:I need a product identification no: right now and may I help u in finding it out? Cust: sure CCO: could u left click on start and do u find 'My Computer'? Cust: I did left click but how the hell do I find your computer? ------------ --------- ----
_________________ Best Regards, ARUTKUMAR
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| 19 Jun 2009 18:07 |
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Raj
Moderator
Joined: 18 Feb 2008 22:27 Posts: 1359 Location: KL, Malaysia
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 Re: Why the Call center Guys are paid so much
Another IT jokes..... hmmmmmmm I like the below joke... it really make me laugh Tech Support:: "Ok, in the bottom left hand side of the screen, canyou see the 'OK' button displayed?" Customer: "Wow. How can you see my screen from there?" ![On the phone :)]](http://forum.tamilminnal.net/images/smilies/100.gif)
_________________ Regards,
Raj System Engineer http://www.raj2u.net
A person who never made a mistake never tried anything new. -- Albert Einstein Be open minded before ask others opinion. -- Anandharaj
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| 19 Jun 2009 20:34 |
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Arutkumar
Special Member
Joined: 28 Feb 2008 22:00 Posts: 1393 Location: Kulai, Johor (Currently in Singapore)
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 Re: Why the Call center Guys are paid so much
hahaha Ya you are right. Sometime this kind of things happend in our own life... "Living with blurs" hahahaha 
_________________ Best Regards, ARUTKUMAR
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| 20 Jun 2009 11:36 |
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Raj
Moderator
Joined: 18 Feb 2008 22:27 Posts: 1359 Location: KL, Malaysia
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 Re: Why the Call center Guys are paid so much
ya, its true... 
_________________ Regards,
Raj System Engineer http://www.raj2u.net
A person who never made a mistake never tried anything new. -- Albert Einstein Be open minded before ask others opinion. -- Anandharaj
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| 20 Jun 2009 11:45 |
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